Welcome to Velinco.co. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. Eligibility

You must be at least 18 years old to use this website. By using Velinco.co, you confirm that you meet the age requirement and are legally capable of entering into a binding contract.

2. Use of the Website

Velinco.co is an online platform for purchasing fine jewelry and related accessories. You agree to use the site only for lawful purposes and not to engage in any activity that disrupts or interferes with the website’s operations.

3. Account Registration

To make a purchase, you may be required to register an account. You agree to provide accurate and complete information during registration and to maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account.

4. Product Information

We strive to ensure that all product details, including descriptions, images, and pricing, are accurate. However, slight variations in color, design, or finish may occur due to photography or screen resolution. We reserve the right to correct errors and update product details without prior notice.

5. Orders and Payments

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to limitations on quantities available for purchase or errors in pricing.

Payment Methods

We accept payments via credit/debit cards, UPI, net banking, and other secure digital methods. All payments must be completed at the time of order placement. Cash on Delivery (COD) may be available in select locations, subject to terms and a partial advance payment.

6. Shipping Policy

Domestic Shipping

• We offer free shipping across India.

• Orders are typically delivered within 5–7 business days after order confirmation.

• All shipments are securely packaged and insured until delivery.

International Shipping

International shipping may be available to select countries. Shipping fees and delivery timelines vary depending on the destination. Customs duties and taxes, if any, must be borne by the customer.

7. Return and Refund Policy

Please note: Velinco.co does not offer returns, exchanges, or refunds under any circumstances.

All purchases made through our website are considered final. We encourage customers to review product details carefully and reach out to us with any queries before placing an order. In the rare event of a manufacturing defect or damage in transit, please contact our support team within 48 hours of delivery with clear images and order details.

8. Cancellation Policy

By Customer

Orders cannot be canceled once confirmed and processed. Please review your cart and details carefully before completing your purchase.

By Velinco.co

We reserve the right to cancel any order due to unavailability, technical issues, or suspected fraudulent activity. In such cases, if payment has already been made, a full refund will be issued to the original payment method.

9. Intellectual Property

All content on this website, including but not limited to images, logos, text, graphics, and product designs, is the property of Velinco.co. Unauthorized reproduction or use of any material is strictly prohibited.

10. Limitation of Liability

Velinco.co shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. All products are sold “as is” without warranties of any kind, except as required by applicable law.

11. Indemnification

You agree to indemnify and hold Velinco.co harmless from any claims, losses, liabilities, damages, and expenses arising out of your use of the website or your violation of these terms.

12. Governing Law

These terms and conditions are governed by the laws of India. All disputes arising out of or in connection with the use of this website shall be subject to the jurisdiction of the courts located in Ludhiana, Punjab.

13. Changes to Terms

Velinco.co reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.