At Velinco.co, we deeply value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website or services.

1. Information We Collect

We may collect the following information:

• Personal Details: Name, address, email, phone number, and other contact information.

• Account Information: Username, password, and other credentials.

• Transaction Details: Purchase history, payment information, and order preferences.

• Technical Data: IP address, browser type, device information, and browsing behavior.

• Communication Records: Correspondence via email, chat, or customer service interactions.

• Feedback and Reviews: Testimonials, product reviews, and survey responses.

2. How We Use Your Information

Your information is utilized to:

• Process and fulfill orders.

• Provide customer support and respond to inquiries.

• Personalize your shopping experience.

• Send promotional materials and updates (with your consent).

• Improve our website, products, and services.

• Comply with legal obligations and prevent fraudulent activities.

3. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience:

• Essential Cookies: Necessary for website functionality.

• Analytical Cookies: Help us understand website traffic and user behavior.

• Marketing Cookies: Used to deliver relevant advertisements.

You can manage your cookie preferences through your browser settings.

5. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Withdraw consent for data processing.

• Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us at support@velinco.co.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.